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Privacy Policy

At Indalnova, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

Personal information: name, email, phone number, billing and shipping address.

Payment information: processed securely via third-party gateways; we do not store payment details.

Account information: if you create an account, your login details are stored securely.

Automatically collected information: IP address, browser type, device information, cookies.

2. How We Use Your Information

To process and deliver your orders.

To send order confirmations, tracking details, and updates.

To improve our products, services, and website experience.

For customer support and communication.

For marketing purposes, only if you have opted in.

3. Sharing of Information

With trusted third parties like shipping partners, courier services, and payment gateways.

With legal authorities if required by law.

We do not sell, trade, or rent your personal information to others.

4. Data Security

All transactions are processed using secure SSL encryption.

Payment details are handled only by verified payment gateways and never stored on our servers.

We take reasonable precautions to protect your data, but cannot guarantee 100% security.

5. Cookies & Tracking

We use cookies to improve website experience, personalize content, and analyze traffic.

You can disable cookies in your browser, but some features may not work properly.

6. User Rights

You can request correction, update, or deletion of your personal information.

You can unsubscribe from promotional emails at any time.

7. Children’s Privacy

Our website is not intended for children under 13 years old.

We do not knowingly collect personal information from minors.

8. Legal Jurisdiction

Any disputes related to privacy and data protection will be handled exclusively under the jurisdiction of the courts in Uttar Pradesh (UP), India, and governed by Indian law.

9. Policy Updates

Indalnova may update this Privacy Policy at any time. Please review this page periodically to stay informed of any changes.

10. Contact Us

For questions or concerns about your privacy, email us at: supportindalnova@gmail.com.