Welcome to Indalnova. By using our website, browsing, or placing an order, you agree to
the following Terms & Conditions. Please read them carefully before making a purchase.
1. Eligibility
- You must be at least 18 years old to place an order on our website.
- By ordering, you confirm that you are legally capable of entering into binding contracts under
applicable laws.
2. Use of Website
- You agree not to misuse the website for fraudulent activities, fake orders, hacking, or spreading
harmful content.
- You are responsible for maintaining the confidentiality of your account and password.
- Any suspicious or abusive behavior may result in termination of your account.
3. Product Information
- We strive to provide accurate product descriptions, but colors, sizes, or features may slightly vary
due to photography or display settings.
- We reserve the right to correct any errors in product descriptions, pricing, or availability without
prior notice.
4. Pricing & Payments
- All prices are listed in INR (Indian Rupees) and may change without notice.
- We accept payments through secure payment gateways.
- We are not responsible for delays or errors caused by banks, UPI apps, or third-party payment
providers.
5. Order Acceptance & Cancellation
- An order is considered confirmed only after payment is received and verified.
- We reserve the right to cancel or reject any order suspected of fraud, incomplete details, or misuse
of coupons/offers.
- Customers can cancel orders before shipment only. Once shipped, our Return Policy will apply.
6. Shipping & Delivery
- We aim to deliver products within the estimated timelines, but delays may occur due to courier
companies, strikes, natural disasters, or unforeseen circumstances.
- Indalnova will not be held liable for delivery delays beyond our control.
7. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
8. User Responsibilities
- You must provide accurate personal details including name, address, and contact information.
- Indalnova is not responsible for failed deliveries due to incorrect or incomplete addresses.
9. Intellectual Property
- All website content including logos, text, images, graphics, and designs are the property of
Indalnova.
- You may not copy, reproduce, or distribute any material without prior written consent.
10. Limitation of Liability
- We are not liable for delays or damages caused by courier companies.
- We are not responsible for payment failures caused by banks or payment gateways.
- We are not responsible for misuse, mishandling, or negligence of products by the customer.
11. Privacy & Data
- Your personal information is collected and used as per our Privacy Policy.
- We do not sell or misuse your personal data.
12. Legal Jurisdiction
All disputes, claims, or controversies arising from purchases, products, shipping, returns, refunds, or
website usage will be subject to the exclusive jurisdiction of the courts in Uttar Pradesh (UP), India,
in accordance with Indian laws.
13. Amendments
Indalnova reserves the right to update or modify these Terms & Conditions at any time without prior
notice. Continued use of the website after changes means acceptance of the new terms.